Refund Policy

Refund Policy

At Furry Friends, we want you to be satisfied with your purchase. If there is a problem with your order, please contact us so we can help.

Damaged or Incorrect Items
If your item arrives damaged, defective, or different from what you ordered, please contact us within 7 days of delivery. Please provide your order number and clear photos of the item and packaging.

After reviewing your request, we may offer a replacement or refund where appropriate.

Change of Mind
If you simply change your mind about a purchase, please contact us before returning the item. Eligibility for a return may depend on the condition of the item and whether it has been used.

Refunds
Once an approved refund is confirmed, the refund will be processed to the original payment method. The time it takes for the funds to appear may depend on your payment provider or bank.

Non-Returnable Items
Items that have been used, damaged after delivery, or are otherwise not in resalable condition may not be eligible for a refund.

Contact Us
For questions about returns or refunds, please contact us through the contact information provided on our website.

Furry Friends
MIRACLE MULTICONCEPT VENTURES